Is Tretinoin Cream Safe to Use?

Yes, tretinoin is safe when used as directed by a skincare professional. always follow your dermatologist’s guidance for best results.

Do I Need a Prescription to Buy Tretinoin Cream in South Africa?

Yes, tretinoin is a prescription-only treatment in South Africa. Our team helps connect you with licensed professionals for safe access.

What is the best tretinoin cream price in South Africa?

At Tretinoins.co.za, we offer competitive pricing starting from R449, ensuring you get authentic products at the best market value.

Do you sell Azelaic Acid or Hydroquinone Cream?

Yes, alongside our tretinoin range, we stock high-quality Azelaic Acid cream and Hydroquinone cream for comprehensive skin treatments.

How Long Does Shipping Take?

Most orders are dispatched within 24 hours. Delivery time is then counted from dispatch and depends on the option you choose at checkout: The Courier Guy about 4–5 working days to your door (recommended), Pep Store Saver about 8–10 working days, Pep Store Express about 3–5 working days, or SkyPoint door-to-door about 5 working days. Every parcel is trackable and packed discreetly.

Are Your Products Genuine?

Yes. All tretinoin creams are authentic and pharmacy-sourced from verified suppliers. We never sell imitations or unsafe alternatives.

Where Do You Ship From?

Orders are shipped directly from licensed South African and regional pharmacy partners, ensuring quality and local compliance.

Can I Use Tretinoin Cream with Other Skincare Products?

Yes, but introduce tretinoin slowly. Avoid harsh exfoliants or strong acids at the same time. Always apply moisturiser after use.

How Long Before I See Results with Tretinoin Cream?

Visible changes often appear within 4–8 weeks, with clearer, smoother skin improving over time. Consistency is key.

When will I see results?

Many notice improved comfort and glow in 2–4 weeks of regular use. Results vary by skin and routine.

Shipping and Delivery Policy | Tretinoins Cream Store

Thank you for shopping with Tretinoins Cream Store. We deliver orders across South Africa using tracked courier and PEP Store collection services.

Order Processing

Most orders are prepared and dispatched within 24 hours on working days.
Working days are Monday to Friday and exclude public holidays.
If an order takes longer to prepare, we will contact you.

Shipping Options and Delivery Times

Delivery time starts once your parcel has been dispatched or collected by the courier.

Delivery Method	Cost	Estimated Delivery Time
The Courier Guy	R117	About 4 to 5 working days
PEP Store Saver	R75	About 8 to 10 working days
PEP Store Express	R120	About 3 to 5 working days
SkyPoint	R165	About 5 working days

The Courier Guy and SkyPoint deliver to your address.

PEP Store Saver and PEP Store Express deliver to your selected PEP Store for collection.

If you choose PEP Store collection, please provide the correct PEP Store name or store code when placing your order.

Delivery Times

All delivery times are estimates.

Weekends and public holidays do not count as working days.

Delivery may take longer because of courier routes, remote or outlying areas, weather, incorrect delivery details, high delivery volumes or other courier delays outside our control.

Tracking Your Order

Every parcel is tracked. Tracking details are provided once your parcel has been dispatched or collected by the courier.

Please allow some time for the courier tracking system to update after collection.

Delivery Address

Please make sure your delivery address, phone number and other delivery details are correct before placing your order.

Incorrect or incomplete information may delay delivery.

For PEP Store collection, please make sure you select the correct store.

Packaging

Orders are packed in plain, secure packaging to protect your products and your privacy during delivery.

Delayed Orders

If your parcel has not arrived within the estimated delivery time, please check your tracking information first.

If there is no update or you need help, contact our customer service team. We will help you check the delivery with the courier.

Damaged or Incorrect Orders

If your parcel arrives damaged or you receive the wrong item, please contact us as soon as possible so we can review the order and assist you.

For information about returns and refunds, please read our Refund Policy.

Contact Us

If you need help with an order or delivery, contact us:

WhatsApp: +27 68 067 4421
Email: contact@tretinoins.co.za
Support Hours: Monday to Friday, 9 AM to 5 PM SAST

Medical-grade skincare, delivered to your door.

SHOP BY CONCERN

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