TERMS AND CONDITIONS
1. About Us
The website tretinoins.co.za is owned and operated by Wrich Trading CC, registered in South Africa. To learn more about our story and pharmacy standards, visit our About Us
By using this site or placing an order, you agree to these Terms and Conditions. We may update these Terms. The version on this page will always apply.
2. Orders
- Orders are placed online and confirmed by email once payment is received.
- We may cancel any order if payment fails, details are incorrect, or stock is unavailable.
- All products are sold for personal use only.
3. Prices and Payment
- All prices are listed in South African Rand (ZAR) and include taxes.
- Payment options include card payment and cash on delivery (where available).
- Invoices are sent by email after order confirmation.
4. Shipping and Delivery
- We ship across South Africa in plain, secure packaging.
- Most orders arrive within 3–7 business days.
- Delivery times may vary based on location or courier delays.
5. Returns and Refunds
- You may return unopened and unused items within 14 days of delivery.
- Opened skincare products cannot be returned unless defective or incorrect.
- Refunds are processed within 14 days after inspection of returned goods. see our full Refund Policy for more details.
6. Privacy
- We collect and process personal information under South Africa’s POPIA law.
- Your data is used only for order processing and customer support.
- Read our Privacy Policy for details.
7. Governing Law
- These Terms are governed by the laws of South Africa.
- Any disputes will be handled by the competent courts in South Africa.
For any questions regarding these Terms, orders, or returns, please Contact Us and our support team will assist you within 24 hours.